One World Hotel

We especially love the location being directly connected to One Utama and the Bandar Utama MRT station is incredibly convenient for us. The car parking facilities are also a big plus, with easy access right below the hotel lobby. We also appreciate the spacious room and the quality of the amenities provided. In particular, we really like the shampoo and shower gel, which we believe are from The White Company (UK), the scent is wonderful and adds a luxurious touch to our stay. What stood out was the hotel staff’s responsiveness (duty manager on 1 Jun 2025, at 9pm) . When we provided feedback about our room, she reacted promptly and arranged a room change for us in no time. This level of service made a positive difference in our stay.

Absolutely loved the 24/7 room service (which was delicious and speedy!), how spacious the rooms were, and the buffet at Cinnamon Coffee House - which we had twice. I stayed alone mostly but also had my partner stay with me as well as my nephew & niece too and they were always happy to accommodate an extra bed when I requested. I also love that it's connected to One Utama - I went to Next Gen (indoor amusement park) and Windlab (indoor skydiving) with my family just by walking. So so convenient and the staff are all so friendly. I'm also a neat freak and the rooms are super clean

Staff are always helpful, smiling and courteous. They are always thinking for the guests. Checking in and out of the hotel was a breeze. Also I requested for late check out (even though I didn't use it), but that was no fuss. This time round, we fully enjoyed the dining credits, the 1st time we didn't use the credits.

We really enjoyed our 4th stay at this hotel! It’s in a peaceful spot just outside the busy KL city centre, which we loved—close enough to the action but quiet enough to relax. Plus, it’s connected to the 1 Utama Shopping Centre, so shopping and grabbing a bite couldn’t be easier. The breakfast buffet was amazing! So many different cuisines to choose from, and everything was super fresh. Definitely one of the best hotel breakfasts we've had. Shout out to Sunny for his friendly service! The bar was a lot of fun in the evenings. There’s live entertainment, and it’s the perfect spot to sip on a cocktail, listen to some music, or even hit the dance floor. The concierge service was super helpful—they stored our luggage, which made things so much easier on check-in and check-out days.

My recent stay at the hotel was nothing short of amazing. The room was clean and beautifully designed, providing a perfect blend of comfort and style. The location was ideal, making it convenient to shop and explore the surrounding area with the MRT which is just within walking distance. The breakfast spread was absolutely delightful, offering a wide variety of fresh, delicious options to start the day right. What truly stood out was the attention to detail in housekeeping. In the evening, the room was thoughtfully prepared for a restful night. The bed was neatly turned down, the curtains were drawn, and the room was arranged to create a calm and cozy ambiance. These small but meaningful touches made me feel genuinely cared for. I cannot recommend this hotel enough for its outstanding service, comfort, and attention to detail. I look forward to staying here again!